Remote support
If your internet connection still works, we can often look along remotely and solve the issue immediately. This only happens with your permission and you can follow what is happening.
For private users
Computer help for private users
Is your computer slow? Does your laptop no longer start? Are you having trouble with printing, email, internet or eID? Digital Assistance helps home users with clear and reliable computer support.
Solving computer problems
We help with startup problems, blue screens, crashing programs, slow devices and peripherals that no longer work.
- Computer does not start
- Laptop is slow
- Printer does not work
- eID reader is not recognised
- Internet drops out
- Suspicious pop-ups or malware
Installation and maintenance
A new computer or laptop should be set up correctly. We help with installation, updates, email, printer, security and transferring data.
Security check-up
Seeing strange messages, pop-ups or unknown software? A security check can verify antivirus, browser settings, updates, backup and suspicious programs.
Upgrade and optimisation
A slow computer does not always need to be replaced. Extra memory, an SSD or a proper clean-up can make a major difference.